1. A thick skin is a gift from god.
Konrad J. Adenauer (1876-1967) German chancellor. New York Times (December 30, 1959)

2. A professional is a man who can do his job when he doesn’t feel like it. An amateur is a man who can’t do his work when he does feel like it.
James Agate (1877-1947) British critic and essayist. Diary (July 19, 1945)

3. What is of first importance is not the religious or non-religious character of the work done, but the inner attitude in which it is done.
Sri Aurobindo (1872-1950) Indian philosopher, mystic, and nationalist. Quoted in Ethics in Management: Vedantic Perpectives (S.K. Chakraborty; 1995)

4. If you look at life one way there is always cause for alarm.
Elizabeth Bowen (1899-1973) Irish writer. The Death of the Heart (1938)

5. If a gentlemen is frivolous, he will lose the respect of his inferiors.
Confucius (551-479 B.C.) Chinese philosopher, administrator, and writer. Analects (500? B.C>)

6. Your attitude determines your altitude.
Stephen Covey (b.1932) U.S. writer and psychologist. Quoted in Woodbury Reports Archives (October 1995)

7. Always trust a positive response, question any negative ones.
Jack Daniels (b.1933) U.S. track coach. Daniels’ Running Formula (1998)

8. Take the place and attitude to which you see your unquestionable right, and all men acquiesce.
Ralph Waldo Emerson (1803-82) U.S. essayist, lecturer, and poet. Journals (1836)

9. You can increase your brain power three to fivefold simply by laughing and having fun before working on a problem.
Doug Hall (b.1959) U.S. business writer. Jump Start Your Brain (1996)

10. Change is an attitude of mind and the place to start is within ourselves.
John Harvey-Jones (b.1924) British management adviser, author, and former chairman of ICI. Managing to Survive (1993)

11. Without the right attitude, a business with everything going for it will fail.
Robert Heller (b.1932) British management writer. Referring to research into company growth carried out by consulting firm Binder Hamlyn. Goldfinger (1998).

12. Have faith and pursue the unknown end.
Oliver Wendell Holmes, JR. (1841-1935) U.S. jurist. Letter to John C.H. Wu (1924)

13. It depends on how we look at things, and not on how they are in themselves.
Carl Gustav Jung (1875-1961) Swiss psychiatrist. Modern Man in Search of a Soul (1933)

14. Think small and act small, and we’ll get bigger. Think big and act big, and we’ll get smaller.
Herb Kelleher (b.1931) U.S. businessman and founder of Southwest Airlines. Sales and Marketing Management (October 1996)

15. Two men look out through the same bars: One sees the mud, and one the stars.
Frederick Langbridge (1849-1923) British clergyman and writer. A cluster of Quiet Thoughts (1896)

16. It is the disposition of the thought that altereth the nature of the nature of the thing.
John Lyly (1554?-1606) English writer and dramatist. Euphues: The Anatomy of Wit (1578)

17. Attitudes are more important than facts.
Karl Augustus Menninger (1893-1990) U.S. psychiatrist. Attrib.

18. Drop the idea that you are Atlas carrying the world on your shoulders. The world would go on even without you. Don’t take yourself so seriously.
Norman Vincent Peale (1898-1993) U.S. religious leader. Positive Thinking Every Day (1995)

19. All seems infected that the infected spy, As all looks yellow to the jaundiced eye.
Alexander Pope (1688-1744) English poet. An Essay on Criticism (1711)

20. If I had to name a driving force in my life, I’d name passion every time.
Anita Roddick (b.1942) British entrepreneur and founder of the Body Shop. Body and Soul (cowritten with Russell Miller; 1991)

21 If you can’t change your fate change your attitude.
Amy Tan (b.1952) U.S. writer. The Joy Luck Club (1989)